For Printing Receipts
In the Configuration screen, select Receipt Setup from the View menu.
In the Receipt Setup window, select the Port option. Click on the drop-down box and select the correct port that your receipt printer is using. Click on the [Print Sample] button.
If the printer does not print, make sure your printer is turned on. If the printer still does not print, but it DOES print a test page (as described above), then contact us for support.
For Printing Receipt-Style Tickets
In the Configuration screen, select Ticket Setup from the View menu.
In the Ticket Setup window, select the Receipt Printer option. The select the option for the type of tickets that you sell - Reserved seating or General Admission. Then select the Port option. Click on the drop-down box and select the correct port that your receipt printer is using. Click on the [Print Sample] button.
If the printer does not print, make sure your printer is turned on. If the printer still does not print, but it DOES print a test page (as described above), then contact us for support.