Box Office Xpress®
Allocated System
What you do to sell your tickets on the system
The following is a summary of what to do to start getting your tickets sold on the Box Office Xpress Allocated System. Keep in mind that, if you would like to see a live demonstration of the program in action, please contact us and we would be happy to arrange it.
First, make a customer in your in-house ticketing software program called "Internet Sales" or
something distinctive like that. This is just a placeholder for your unsold
seats that you are allocating to the Internet.
For in-house ticketing software, we recommend
Box Office Xpress Junior.
For reserved seating ...
1. In your in-house ticketing software program, place several seats on
long-term hold with your "Internet Sales" customer.
2. You may want to start by allocating at least 20% of
your house for Internet sales. This projection is a good starting point. You may
find you will initially sell less or more than this amount, but as word spreads
of this service, you would most likely see the percentage of Internet ticket
sales increase.
3. It is suggested that you start by placing 2 rows out of every 10
on hold. For example, put rows C and D on hold, followed by rows M and N, and so
on. However, this method is just a suggestion.
4. If you wish, you can select rows from different seating
sections.
5. Although you don't have to submit entire rows, it is probably the most
practical, depending on your seating configuration.
6. Place the allocated seats into the
Box Office Xpress system, set your
pricing, and adjust other settings as you see fit.
7. Include your different price types (adult, child, etc) and, if
you wish, you can adjust pricing by seating section.
8. You can also include a brief summary of the event within your
Box Office Xpress website.
Although pretty straight forward, we will assist you throughout this process until you are comfortable with it.
For general admission ...
Generally the same as above except, since specific seating isn't involved in general admission, that part of the
above process doesn't apply.