Box Office Xpress® Allocated System

How ticket sales are handled

The following is a summary of how customers purchase tickets on-line using the Box Office Xpress Allocated System. Keep in mind that, if you would like to see a live demonstration of the program in action, please contact us and we would be happy to arrange it.

 

The Sales Process

1.  Your customers will be able to purchase the tickets seemingly through your website. We handle the design and setup.

2.
  They will select the event for which they wish to purchase tickets.

3.
  They then select the number of tickets (optionally, by price type, such as "adult"). And, if reserved seating, they then select the specific seats that they want (or seats can be assigned for them). Note that the system has an option that does not allow the customer to leave an isolated single seat between their selected seats and already sold seats.

4.
  They may continue to purchase tickets for other events, if they wish.

5.
  Contact information is then collected from the customer.

6.
  The customer then goes through the secure payment process, paying by any major credit card or PayPal.

7.
  The customer also chooses to have the tickets mailed to them (by you), or held for pickup ("will call"). You will be provided with a list of will call customers.

8.
  You have complete access to all order information and customer data.

9.
 You can add the customer info to your in-house ticketing program (we are hoping to eventually automate this through Box Office Xpress Junior) and, if required, print their tickets for will call.

10.
A wide selection of reports are available that can be viewed at any time.